Terms and Conditions

Purchase Policies

You can only buy the products that are available for sale and whose details appear in the online store of Fifth & Bond.
All our prices include taxes.
Once you have selected the products you wish to purchase, these products will be included in the shopping cart, in which case, you must select the option view cart, where You can modify the order, if you are sure of your purchase, select the option to make/finish the purchase, where you must fill in your personal data, your delivery address and then select the payment option you want. (Check payment policies below).
Check that all the data of the shipping address is correct and complete, since the success of your delivery depends on this.

Orders are sent as the product was selected at the time of purchase, our system does not allow modification, so we ask you to carefully review your order.
Once your purchase is complete, you will receive an email from us with the order information.
Once the payment is reflected in our account, the order is sent to your address. (Review Shipping Policies below).
For any questions or clarifications regarding your purchase, write to us at:

contact@fifthandbond.com

Shipping Policies

Shipping times vary from 1 to 2 business days within the Mexican Republic and may increase to the United States due to customs processes.
Once your purchase and payment have been confirmed, we will send you an email with the number guide, and the name of the shipping company where your order travels, so you can track it directly.
Fifth & Bond is not responsible for unfortunate events such as theft or loss of the package during the transit of your order, the company shipping company is responsible for shipping problems or situations. We will always do our best to provide you with the best service, tracking your shipment.
A maximum of 2 attempts will be made to deliver your order by the parcel, if you are not found, your order will be returned to our facilities, and you will have to pay for a new shipment.

Payment Policies

Payment by credit or debit card
Once you have made your purchase you will receive an email with your order number to confirm your order.
Stripe is our intermediary for electronic payments and we accept Mastercard, Visa and American Express cards.
Once the payment is reflected in our account, we will send you an email confirming payment and another email with the tracking number with which your order travels.

Exchange and Return Policies

You can make a refund in money and cancel the purchase order as long as the product has not yet left our warehouse.

Because our products are high-end and made of delicate materials such as leather and fabric, exchanges or returns are not accepted.

Guarantee Policies

All Fifth & Bond items are guaranteed to be 100% authentic because we buy directly from the brands we carry. Some brands have certificates of authenticity. If so, these certificates are always included with the product.

If you have any problem or doubt about your purchase, do not hesitate to write to us at contacto@fifthandbond.com and include the date of purchase, proof of purchase, a brief description of the problem or question, and preferably, attach photographs.